1. Acceptance of Terms: By accessing or using Comet Reviews platform, you agree to be bound by these terms and conditions. If you do not agree to these terms, please refrain from using our platform.

2. Platform Description: Comet Reviews provides a platform for managing and enhancing online reviews for businesses. Our platform includes features such as review request automation, review monitoring, and reputation management. Please note that we do not provide any done for you review services directly. Comet Reviews is not able to help capture reviews without provided cooperation and support from the users.

3. Account Registration: To access certain features of our platform, you may need to create an account. You agree to provide accurate and complete information during registration and to keep your account credentials secure.

4. User Conduct: You agree to use our platform in compliance with all applicable laws and regulations. You are solely responsible for the content you submit and agree not to engage in any conduct that violates the rights of others or disrupts the proper functioning of our platform.

5. Privacy Policy: Comet Reviews is committed to protecting your privacy. Our Privacy Policy explains how we collect, use, and disclose your personal information. By using our platform, you consent to the collection and use of your information as described in our Privacy Policy.

6. Intellectual Property: All content and materials provided through our platform, including text, graphics, logos, and software, are the property of Review Harvest LLC or its licensors and are protected by intellectual property laws.

7. Disclaimer of Warranties: Our platform is provided on an "as is" and "as available" basis without any warranties, express or implied. Comet Reviews does not guarantee the accuracy, completeness, or reliability of any content or information provided through our platform.

8. Limitation of Liability: Comet Reviews shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our platform.

9. Modification of Terms: Comet Reviews reserves the right to modify these terms and conditions at any time without prior notice. Changes will be effective immediately upon posting on our website. Your continued use of our platform constitutes acceptance of such changes.

10. Governing Law: These terms and conditions are governed by the laws of the state of Victoria, Australia.

11. 50 Free Reviews Offer: Only Businesses who have 1,000 previous clients name, email, and phone number saved are eligible for the first 50 reviews free offer. However all businesses qualify and will be given a free two week trial and a 30 day money back guarantee!

12. Contact Information: If you have any questions or concerns about these terms and conditions, please contact us at [email protected]

13. Monthly Subscription Requirement: By subscribing to Comet Reviews' services, you agree to maintain the monthly subscription fee as specified at the time of signup. This fee is required to keep your website active and accessible.

14. Non-Payment Consequence: If your monthly fee is not paid in full by the due date, Comet Reviews reserves the right to suspend and ultimately terminate your website. Upon termination all content, data, and site functionality will no longer be accessible.

15. Appropriate Phone System Usage: If you choose to make use of the virtual phone system, you agree to use it ifor legitimate business purposes, n accordance with the terms of the provider and avoid spam or malicious usage. You also accept liability for any misuse by yourself or your employees that results in service impact or penalties for non-compliant use of the phone systems.

16. Pricing and Refund Policy: C‍omet Reviews offers transparent pricing for all its services. Our pricing plans are clearly outlined on our website and are based on the features and level of service provided. We offer three main pricing tiers: Basic, Premium, and Enterprise, catering to businesses of all sizes and needs. Each plan is priced competitively and offers value-driven features to help businesses effectively manage and improve their online reviews.

17. ‍Refund Policy: Comet Reviews is committed to customer satisfaction. If you are not completely satisfied with our services within the first 30 days of your subscription, you may request a full refund. Refund requests must be submitted in writing to our customer support team within the specified timeframe. After 30 days, refunds will not be issued, but customers can cancel their subscription at any time, and the service will remain active until the end of the billing cycle.

18 ‍Cancellation Policy: ‍Customers can cancel their subscription at any time through their Review Harvest account dashboard or by contacting our customer support team. Upon cancellation, access to Review Harvest services will remain active until the end of the current billing cycle. No further charges will be incurred after cancellation.

1‍9. Price Changes: Comet Reviews reserves the right to modify its pricing plans at any time. Customers will be notified in advance of any changes to their subscription fees. Price changes will only apply to future billing cycles and will not affect current subscription periods.

20 PCI Compliance and Payment Methods: Comet Reveiws is committed to ensuring the security of our customers' payment information. Our website complies with the Payment Card Industry Data Security Standard (PCI DSS) to protect against unauthorized access and ensure secure transactions. We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover. Customers can also choose to pay via bank transfer or PayPal for added convenience.

21. ‍Policy Updates: Comet Reviews may update its pricing and refund policy from time to time. Any changes to the policy will be communicated to customers via email and will be effective immediately upon posting on our website.

22. ‍Contact Us:‍ If you have any questions or concerns about our pricing and refund policy, please contact our customer support team at [email protected]. We are here to assist you and ensure that you have a positive experience and lots of Google reviews.

For Assistance please contact:

Runbook Consulting Pty Ltd

t/a Comet Reviews

ABN: 85 109 949 617

ACN: 109 949 617

Attn: Privacy Officer

[email protected]