How It Works
At Comet Review we do 3 things:
⭐Request Reviews For You
⭐Reply To All Your Reviews For You
⭐Repost Your 5-Star Reviews For You
After every customer order, a review request is automatically triggered and sends 3 sms & 2 emails over 7-days to request a 5-star review.
For 1-3 star reviews we ask them to email their issues and you can address directly - rather than blasting a negative review.
For 4-5 star reviews we direct straight to Google so you get to show off all your happy customers.
How It Works
FAQs
How Does it Work?
At Comet Review we do 3 things:
⭐Request Reviews For You
⭐Reply To All Your Reviews For You
⭐Repost Your 5-Star Reviews For You
After every customer order, a review request is automatically triggered and sends 3 sms & 2 emails over 7-days to request a Google review.
For 1-3 star reviews we ask them to email their issues and you can address directly - rather than blasting a negative review.
For 4-5 star reviews we direct straight to Google so you get to show off all your happy customers.
As a free bonus for paying customers we also offer point of sale QR code plaques and cards. So your staff can ask for reviews onsite or at the front desk.
But since most staff don't like doing this, our automated sms/email system captures all the reviews possible to super charge your Google Profile without you or anyone else in the company needing to ask.
How Long Does it Take to start working?
After onboarding (which takes about half an hour) you should start to see reviews come in the next 24-48 hours. During set-up we will connect to your social media, Google business profile and crm. Then you will never have to log in again.
Reviews will be requested, replied to and reposted to your socials without you ever having to lift a finger.
How Many Reviews Can I get?
There is no limit to the number of reviews you can collect. We have helped our clients get thousands of reviews!
The amount of reviews you get is largely determined by how many customers you have helped, your industry, and their experience with your business!
How Much Does it Cost?
Getting started is completely free for 14 days. So you get a bundle of new reviews before you ever pay a dime.
After 14 days if you want to continue getting new reviews automatically it's just $95 a month. There are no contracts. We are easy to join and easy to leave.
How About Negative reviews?
We approach negative reviews in 3 ways. First we report unfair or unjustified negative reviews to Google so they can remove them.
The we reply to those remaining to show future clients that you are a genuine business trying to do a good job. Professional, calm and polite responses to negative reviews are all about impressing the next customer, even if you can't change the kind of the last one.
Then we flood your Google business profile with new, fresh, positive reviews from happy genuine customers to water down the effect of any negative reviews.
Finally we ask all future customers to give you a rating. So anyone wanting to give you 1-3 stars gets directed to a form so you as the owner to address their concerns & issues first. Before they take out any frustrations on your Google Business Profile and post a nasty review.
How can I make my google business profile stand out?
To make your Google Business Profile (GBP) stand out and rank high in your local area, keep it simple and clear.
⭐First, make sure your business name, address, and phone number (NAP) are correct and easy to read.
⭐Write a short description about what you do and where you are, using words people might search for.
⭐Add clear, colorful pictures of your store, products, or team to catch people’s attention.
⭐Ask happy customers to leave nice reviews and say thank you by replying to all reviews, even if they’re not perfect.
⭐Post updates about sales, new products, or events to keep your profile fresh and exciting.
⭐Check how people find and use your profile through GBP insights, so you can do even better.
By keeping your profile up-to-date and friendly, more people will notice your business when they search online.
How does google rank businesses in the map pack?
Here are the key criteria Google uses to rank local businesses in the Map Pack:
⭐Relevance: How well your business matches the search query. Ensure your business description, categories, and services align with what people are searching for.Proximity: How close your business is to the searcher’s location. Having accurate address details is critical.
⭐Prominence: How well-known your business is, both online and offline. Factors include reviews, backlinks, and mentions in local directories
⭐Reviews & Ratings: The number and quality of reviews impact rankings. High ratings and consistent positive reviews are essential.
⭐Google Business Profile Optimization: Fully fill out your profile with accurate information, photos, and regular updates.Local Keywords: Use location-specific keywords in your business name, description, and posts.
⭐Category Selection: Choose the most relevant primary and secondary categories for your business.
⭐NAP Consistency: Ensure your business name, address, and phone number (NAP) are consistent across all platforms.
⭐Engagement: Responding to reviews, answering questions, and posting updates shows activity and engagement.Citations: Listings in local directories (e.g., Yelp, Yellow Pages) improve authority and help Google verify your business.
⭐Website Links and SEO: A well-optimized website linked to your GBP with local keywords improves credibility.
⭐User Behavior Signals: Clicks, calls, and direction requests from your profile indicate popularity and relevance.
By addressing these factors, your business can rank higher in the local Map Pack.
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